uptrack assistant · powered by Anthropic
It does the typing. You do the deciding.
Most of a property manager's day isn't judgement. It's reading an email to work out what it's about, keying an invoice off a PDF, finding which unit an e-transfer belongs to, and typing a letter that says the same thing as the last forty letters.
None of that needs a person. All of it currently gets one.
It proposes. You approve. Always.
Every AI action in uptrack produces a draft, never a done deed. The reply is drafted and waits. The invoice is entered as a bill and waits. The work order is proposed and waits. Nothing is sent, posted or filed because a model was confident.
The instruction it runs under is one line long, and it's the important one:extract only what is present, never invent facts. A field it can't find is left empty for you, rather than filled with something plausible. In this business a plausible invented number is worse than a blank.
It looks things up, rather than guessing.
The assistant isn't answering from a summary of your data. It has tools, and it uses them: it searches the company-wide directory of owners, tenants and vendors, lists work orders, opens a unit, pulls a corporation's overview, and proposes a work order.
So "who owns 1104 at Lakeshore, and do they have anything outstanding?" is a lookup across every property you manage — not a keyword search you then have to interpret.
who owns 1104 at Lakeshore, and do they have anything outstanding?
Unit 1104 · Lakeshore Grand is owned by M. Okonkwo (absentee, 100%). Balance $4,120.00, of which $2,940.00 is over 90 days. One open leak — Investigating, source not yet confirmed.
Drafts and proposes — you approve before anything sends
powered by Anthropic
Describe it in a sentence.
The search bar on work orders takes a description as readily as a query. Type“leak through the ceiling in A402, urgent” and it comes back as a drafted work order — category, unit, priority, title — for you to check and accept.
A superintendent's note becomes a work order the same way. The person who found the problem doesn't have to learn a form to report it.
- Title
- Water ingress through ceiling
- Unit
- A402
- Priority
- URGENT
Look up any work order
Search the full history across 23 records — leaks, memos, and repairs.
And quietly, everywhere else.
It reads every arriving email and gives it a category, a priority, the corporation and unit it concerns, and a one-sentence summary — so an active leak at 11pm reaches Cadence instead of waiting for someone to open the inbox. It drafts the reply.
It reads invoices into bills and e-transfer notifications into payments against the right unit. It turns a letter you wrote once into a reusable template. It summarises a unit's file, and a ledger line you don't recognise. It maps the columns when you import a spreadsheet from whatever you're leaving behind.
None of it is a chatbot in the corner. It's in the places where the typing was.
Where we keep it out.
Your prescribed filings aren't touched by a model. The CAO Periodic Information Certificate is filled by a deterministic map from your records — and the fields that call for judgement, like insurance details, legal proceedings and attestations, are left blank for you rather than guessed at.
A language model has no business anywhere near a form you swear to. The ledger is the same: nothing posts itself.
Bring us your inbox.
A morning's worth of real email. We'll show you what's left to actually decide.